It seems like the issue has been coming up a lot lately - a web designer, host, programmer just disappears or the customer service is so bad you actually have to switch to someone new. I have also heard of experiences where a site was shut down on an online business, and the entire site was lost. YOU need to take responsibility and ownership of your domain. It is your site and you need to be able to control it. Leaving everything in someone else's hands is a recipe for disaster.
Here is a MUST do list to protect yourself.
1. Purchase your domain name yourself, this way you own it and control it. Make sure to keep records of the username and password for the domain so you can give your host access. Use Go Daddy or any other reputable Registrar.
2. If someone else registered your domain name for you, make sure to get the username and password for the registrar account and make sure you are listed as the domain owner.
3. Make sure you get FTP access to your site. Yes, this should be a given, but surprisingly, a lot of small business owners do not know how to FTP to their sites. Heres the info you will need to know: Host, Username and Password. Most hosts send FTP login info. in the Welcome email when you sign up.
FTP Programs you can try:
4. Backup your site - you need to complete #3 before you can do this, but once you do, get in the habit of backing up your site whenever you do an major update. This way, if there is ever a problem, you have a local copy you can use if you need to.
5. Get recommendations. Talk to people privately. Most people don't want to say bad things in a public arena until its too late. Find out about their total experience. Ask about customer service, timeliness of responses, quality of their work and how long they have worked with the company/person in question.
By Nadine Gilden, owner of Curious Light has been designing and building websites since 1994. She offers high quality, affordable sites for small businesses.
Powered by Tutorials 1.5.1 © 2013, by Michael McCune